Customer Support
Get help with Jahiz Analytics. We're here to assist you.
Support Email: jahizanalytics@gmail.com
About Jahiz Analytics
Jahiz Analytics is a karate performance analysis and tournament management platform designed for coaches and athletes. It provides real-time event logging, custom analytics charts, and squad management tools.
Help Categories
- Account Access & Security
- Email Verification & Verification Codes
- Coach & Athlete Profiles
- Match Logging & Performance Analytics
- Teams, Roster Caps, & Tournament Management
- Privacy Requests & Data Export
- Account Deletion Requests
- Reporting Bugs & Technical Issues
What to include in your request
To help us resolve your issue quickly, please provide the following details when emailing support:
- App Version (found in Settings → About)
- Device model (e.g., iPhone 15, Samsung Galaxy S24)
- Operating system and version (e.g., iOS 17.4, Android 14)
- Detailed description of the issue and steps to reproduce it
- Screenshots or screen recordings showing the problem (please ensure no sensitive data is visible)
Security Warning
Never send your password, access tokens, or sensitive financial information to support. Jahiz staff will never ask for your credentials.
We make every effort to respond to support inquiries promptly during standard business hours. Response times may vary depending on request volume.